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Pierce and Associates Information - Introduction

Introduction

ImageOn behalf of all of the people working at Pierce and Associates, we thank you for your interest in our new website. Following is a brief navigational overview of our site with information we trust you will find interesting. First, we are very proud of our accomplishments in the mortgage banking industry and have posted several awards, recommendations and testimonials received over the years in the Information section. Our Services page provides a listing of the "cradle to grave" services we offer to give you a sense of the capacity of our firm to handle a variety of different files for our clients. Pierce and Associates’ cutting edge technology initiatives are described in the Technology section as well as the various industry reporting systems we use. Our Clients may Log in for more detailed information such as, information on our processes and procedures, staff listings and contact information, extensive training videos and in depth information concerning how we deliver legal services on all aspects of default servicing to the mortgage banking industry throughout Illinois.Thanks for checking us out, and come back soon. We continue to add new features regularly.

Firm Structure

With an office staff approaching 200, Pierce and Associates has developed a strong Management and Quality Control system. Pierce and Associates has an executive management group consisting of its three senior managing attorneys, Denis Pierce, Kathy File, and Sylvia Neumann. Also in the group are the Managing Attorneys, Jill Rein, Andrew Nelson and Diana Athanasopoulos and Lorie Schlaffer, the Operations Manager. This group is responsible for the overall management of the firm. There are 16 separate Departments in the office, each headed by a Department Supervisor. All of our Supervisors have at least five years of experience with Pierce and Associates, and some of them have more than 20 years with the firm. They are assisted by Department Coordinators and staff members. Supervisors have regular Supervisory meetings, as well as weekly Department meetings to review new procedures and policies as well cover processing and performance issues and staffing levels. We also have a number of standing Committees including our Operations Committee, Disaster Recovery Committee, Marketing Committee, Compliance Committee, Technology Support Committee, Celebration Committee, and IT Experts. Through our various departments and committees, we have developed a strong system to continually monitor and enhance performance and processing resulting in exceptional timeline performance and communication both within and outside of our office.

Title Services

Nearly thirty years ago, Pierce and Associates established its own in-house title insurance company. We are also registered title insurance agents for First American Titile Insurance Co., Ticor Title Insurance Co., a division of Fidelity Title Insurance Co., and Attorney Title Guaranty Fund, a local title company owned and operated by Illinois attorneys. As such we are able to perform virtually all of the services offered by a commercial title insurance company. Our 30 years in the default title business has given us an expertise that is not found in a traditional title insurance company. We have also established a Title Curative Department to help resolve the many title issues we are seeing these days. We have the experience to solve title problems, and to efficiently and quickly close REO deals.

Client Listing

Some of the more than 100 companies that trust Pierce and Associates
for their foreclosure, bankruptcy, evictions and REO needs:
  • ABN AMRO Mortgage
  • AMC Mortgage Services, Inc. f/n/a Ameriquest Mortgage
  • America’s Servicing Company
  • Bank Of America
  • JPMorgan Chase Manhattan Bank, N.A.
  • Centex Home Equity
  • Countrywide Home Loans, Inc.
  • Fannie Mae
  • First American REO
  • Freddie Mac
  • Fifth Third Bank
  • Flagstar Bank
  • GMAC Mortgage Corp.
  • Green Tree Servicing, L.L.C.
  • Homecomings Financial Network
  • Horizon Management Services
  • HUD/FHA
  • Irwin Mortgage Corporation
  • Litton Mortgage Servicing, Inc.
  • Midamerica Bank, FSB
  • M & T Mortgage
  • National City Mortgage
  • Novastar Mortgage
  • Ocwen Federal Bank FSB
  • PHH Mortgage Corp
  • RBC-Centura
  • Saxon Mortgage Services
  • Select Portfolio Servicing
  • TCF Mortgage
  • U.S. Bank Home Mortgage
  • Veterans Administration
  • Wells Fargo Home Mortgage, Inc.
  • World Savings

Client Focus

Pierce and Associates truly understands the need for good customer service and communication. This is our top priority. We know that a happy client leads to a successful, long term relationship. We have been successfully working with some of our clients for 30 years.

The default servicing industry has become exceedingly complex, and we believe we have developed systems, training, procedures, and policies to keep up with the never ending increased complexity.

Our Customer Service Department conducts on going training so as to insure we are sensitive and responsive in all our communications. The Supervisors of each department have at least five years of experience in our office and know how things should be done. We take pride in the awards and recognitions we have won over the years. We continue to strive to be the best we can be. We appreciate the relationship we have built with our clients over the years, and we look forward to developing new relationships with many of those that visit our website and get to know us. Thanks for stopping by.
 
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